Frequently Asked Questions

  • Our regular hours of operation are:
    Sunday 12PM - 12AM
    Monday/Tuesday/Wednesday 3PM - 12AM
    Thursday 3PM - 1AM
    Friday/Saturday 12PM - 2AM

    Hours of operation subject to change due to ticketed events or venue buyouts - check our events calendar here!

  • Guests can book a table of up to 20 directly through Resy. We take reservations up until 10PM daily. If a date or time you’re looking to book isn’t available it’s because we’re either full for reservations or because we have a special event.

    For groups over 20 guests or special event booking inquiries, visit this page.

    Please note that booking info provided via email and that we don’t take reservations over the phone.

    • General Reservations

      We don't charge a deposit in advance and your card will not be charged unless all or the majority (over half) of your party does not arrive at the venue within 30 minutes of the start time of the reservation. The charge is $10.00 per absent member of the party. You may request to change or cancel your reservation up to 24hrs before the event unless otherwise specified.

    • Large Group Bookings

      You may request to change or cancel your reservation up to 7 days before the event unless otherwise specified. Your card will not be charged unless your party does not arrive at the venue within 30 minutes of the reservation start time or in the event of a cancellation within 7 days of the event. 

      Cancellation fees are as follows:

      - Within 7 days of reservation: 50% of minimum spend

      - Day of reservation: 100% of minimum spend

  • Email info@theamerican.ca with a brief description of the missing/left behind item(s) and the date/estimated time it was lost/left. Please note that we donate unclaimed items after 30 days. 

  • We are a liquor primary establishment with a family food service extension so minors are permitted until 8PM daily. We require that there is a minimum of one parent/guardian present for every two children within a party. Minors must be supervised at all times and remain within 5 ft. of a parent/guardian at all times. 19+ guests must have valid ID on them at all times.

    *During the World Cup there will be certain games that will be strictly 19+ regardless of time - please refer to our World Cup schedule for possible age restrictions.

  • Yes, we have no ledges/stairs at the entrance, accessible seating located at the back bar and have one accessible washroom located on the main floor.

  • There’s no dedicated parking lot but there’s plenty of street parking available nearby with free street parking out front after 6PM.

  • We accept cash (USD is taken at par), debit and major credit cards (including AMEX). We have two ATMs on site (one located next to the pool table and one located downstairs near the washrooms).

  • We charge a corkage fee of $20/bottle for outside wine and $15 for cakes. Apart from those items, we don’t allow outside food or alcohol. 

  • We’re excited that you’re celebrating with us! Please contact our team to let us know that you’ll be bringing decorations. Limited decorations are permitted, although we do not allow glitter, confetti, or balloons filled with glitter/confetti. If affixing anything to the walls, only painters/masking tape is permitted (no push pins, finishing nails). Please note that you may be charged a cleaning or repair fee for additional cleaning or damage. 

  • We sure do! Please ask one of our staff for the network and password.

  • We have a pool table, Jet Pong, 2 x NBA Game Time basketball machines and 6 pinball machines: King Kong, Jaws, Godzilla, Pokemon, Star Wars Fall of the Empire, and Deadpool.
    (Last updated Apr. 2026)

  • Yes! We’re proud to be the home of one of the few analog photobooths in the city, owned and maintained by Phototronic. $8 for four frames (accepts cash or credit card).  

  • Please fill out this form to provide us with more information. Please note that due to the high volume of emails we receive, we will only be in touch if there are opportunities available.